Zoho Off Campus Recruitment Drive 2024: Zoho Careers & Job Opportunity for the position of Technical Support Engineer | Off Campus Jobs – Getintojob

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ZOHO Recruitment Drive 2024

Here, Job Seekers will get the details about the recruitment of Zoho  off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making an online application for the Zoho  Technical Support Engineer Job Opening at the Chennai location.

Zoho  Off Campus 2024 Drive:

We are seeking a dedicated Technical Support Engineer who will be responsible for providing exceptional support to our clients. You will troubleshoot issues, provide timely resolutions, and ensure a seamless experience for our customers. Your expertise will be crucial in maintaining customer satisfaction and loyalty.​

Key Responsibilities:

• Respond to customer inquiries via phone/email/chat in a timely and professional manner.
• Provide step-by-step guidance to customers to resolve issues.
• Assist customers with the integration of the payment gateway into their websites or applications.
• Gather customer feedback and provide insights to the product management and development teams.
• Provide regular updates to management on support trends and customer satisfaction.
• Collaborate with the development team to understand product features and functionalities.
• Conduct system testing to replicate customer issues and identify solutions.
• Conduct training sessions/ product demonstrations for customers on using the payment gateway effectively.
• Develop internal training materials to keep the support team updated on new features and changes.

Skillset Required:

• Possessing 0 to 3 years of work experience in a similar industry.
• Work experience in the Fin-tech industry would be an added benefit.
• Exhibiting a keen interest, curiosity, and enthusiasm for learning & adapting to emerging technologies.
• Strong communication and interpersonal skills.
• Being self-motivated, driven by results, and capable of working independently with minimal supervision.
• Displaying excellent analytical and problem-solving abilities.
• Should be willing to work in night shift.

This notification is for the recruitment of a Technical Support Engineer from Zoho. You can apply through the given link for the profile of the Associate Analyst.

Important Note While Applying for Jobs:- Read all the instructions and requirements carefully before applying for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round of details once your CV is shortlisted.

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How to apply for the Zoho  Off Campus Recruitment Drive for 2024?

Pay After Placement – 100% Assured Job Opportunity Program

Apply Link ZOHO Off Campus | Apply now

Important Note:

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