Resource pro hiring for Associate, SDU | Apply Now | Off Campus Jobs – Getintojob
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Recruitment Drive 2022
Company Name |
Resourcepro |
| Job Role | Associate, SDU |
| Qualification | Any Graduation – Diploma is not considered |
| Branch | Any Branches |
| Batch |
Any Batch
|
| Salary | 2.8 – 3.2 LPA |
| Experience | Fresher |
| Location | Bengaluru |
ABOUT US
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.
Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock.
Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009.
Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade.
We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability.
ISG Provider Lens™ – Insurance BPO Services and Platform Solutions 2020
ReSource Pro is placed as High in Product Challenger.
EVEREST PEAK Matrix – P&C Insurance BPS Peak Matrix Assessment 2021
ReSource Pro is identified as a strong Market Impact in the list of Major Contenders.
JOB DESCRIPTION
- Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines.
- Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements.
- Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team.
- Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized.
- Reports problems promptly to supervisor and takes initiative to find solutions.
The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs.
CANDIDATE PROFILE*
- Communicates effectively
- Assists in training others effectively
- Builds good team relationship
- Demonstrates functional excellence
- Customer centric
- Ability to independently operate a variety of client systems and performs a range of insurance processing tasks
- Ability to manage the Proof of Concept (POC) period effectively to on board new clients
- Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services
- Ability to analyze documents and follow complex rules
- Ability to stay focused for an extended period of time
- Ability to use own initiative for problem solving
- Customer centric and end-customer focused
Monetary
- Salary Range from INR 2.8 LPA – INR 3.2 LPA
- Team budget for team outing/get together
- Shift allowances up to INR 7700
- Performance based incentives up to INR 3000
- Overtime pay
- Employee Referral Bonus
- Medical insurance covered up to INR 5 Lakh
- Accidental insurance covered up to INR 10 Lakh
- Night Shift Growth Bonus
Recognition and Development
- Performance based promotions
- Quarterly Rewards and Recognition
- Training and Professional Development Workshops
Other Benefits
- Casual dress code
- Open floor set up (no cabins)
- Music allowed on the floor and WIFI access
- Transportation Facilities within 25kms from the workplace
- Emergency medical services
- Maternity, Paternity and Child Adoption leaves
- Annual Corporate gift
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