Job Responsibilities:

• Review the account opening, account maintenance, and move money paperwork and enter the customer details based on the
• procedures defined in standard operating procedures
• Perform quality check on the data captured in the client platform and ensure highest standard of accuracy
• Process application forms based on the priority defined by the client
• Identifying the customer request and indexing the same to the appropriate department
• Handling the task assigned and providing resolutions within the timeliness
• Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence

Requirements:

• Educational qualification – Bachelors/Post Graduate degree aggregate of 70%. Preferably B com, BBM, BCA, BBA and MBA

• Good Knowledge on Capital markets such as shares, key players in IB world, Trade date, etc.

• Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)

• Must be professional and courteous in all interactions with clients and staff

• Must have basic skills in usage of MS Word and MS Excel

• Must have strong interpersonal, excellent communication (write & speak) skills (comprehend and action written customer requests)

  with a desire to work in a Back-Office Operations environment

• Must be able to multi-task and be adaptable to change

• Must be able to meet department expectations, handle repetitive work, and work overtime as required

• Must be able to sit for long periods of time while entering data or performing other sedentary duties

• Stand for periods of time during meetings and/or other group events

• Willingness to work in flexible shifts