About the role:

• You will be solving customer issues through multiple channels and for multiple products.
• You will be surrounded by a team of passionate employees whom you bounce ideas, will collaborate with, be challenged by, and together provide solutions to customer issues.
• You will interact with multiple technologists within the company and the industry as well as with developers and project managers.
• You will develop your skills in line with your interests, taking on increased responsibilities as you develop within the organization.

About you:

• Pursuing degrees related to computer science or Business related Degree.
• Good technical communication skills and the ability to explain complex concepts clearly and succinctly in both writing and speech.
• Excellent written and verbal communication skills with a focus on grammatical correctness.
• Knowledge of Windows OS and Microsoft Office.
• Strong analytical skills.
• Ability to work well in a team environment.
• Possess active listening skills.
• Sense of ownership and ability to manage customer expectations.