• Exhibit Konecranes Core values and code of conduct into each action
• Manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
• Assessing the severity, impact and risk of incidents and escalating to the L2/L3 teams, whenever required.
• Adopt IT processes and policies during day to day support.
• Handling IT project activities assigned to you.
• Technical analysis of all the unknown/ new types of Incidents and Service Requests and assist the Team leads to create knowledge base
• Identify and communicate the problem areas based on the incoming incidents.
• Assistance during User Acceptance Test

Eligibility

• Graduate from Computer Science/ IT (B.Sc, BCA, BCS, BE)
• 0-1 year of experience in a Windows environment.
• Good knowledge of OS, Network, and Applications.
• Familiarity with iOS, Android, Windows, and other mobile operating systems
• Knowledge of SCCM is preferred.
• ITIL knowledge is preferred.
• Communication skills – Verbal, Written
  

  How To Apply for Konecranes Off Campus Drive 2022?

  Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.

  Konecranes Off Campus Drive 2022

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