• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
• Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
• General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value
• Work from Office
• Productivity applications like Microsoft office tools.
• Open to work in 24*7 and work from office environment
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  

  Eligibility

  • CS Roles:: Any graduate with 15years of formal education
  • SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

  Interview Details

  Bangalore

  • Interview Date: 16th, 19th,23rd & 26th (All Friday’s & Mondays )

  • Interview Time: 10 AM till 12.30 PM

  Bangalore Focus Tower Venue:: Infosys BPM Ltd , Focus Tower Plot No.25 and 23, Konappana Agrahara Village, Begur Hobli, Electronics City, Bengaluru, Karnataka 560100

How To Apply for Infosys?