Genpact Off Campus Drive 2022 | For Non Voice | Apply Now | Off Campus Jobs – Getintojob

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Genpact has announced a job notification for the post of Non Voice. A student from various disciplines can apply for Genpact. Interested and eligible candidates can read more details below. ( Genpact Off Campus Drive 2022)

 Recruitment:

Job Description

• Provide resolution to maintain standards of quality
• Review content and provide resolution based on prescribed guidelines
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of process and policies
• Provide excellent customer service to our customers.

Requirement:

• Any Graduate (PG an added advantage)
• Freshers are eligible
• Fluent in the Hindi & English ( Should be able to read and speak)
• Effective probing skills and analyzing / understanding skills
• Problem-solving skills with customer-centric approach
• Must be able to work on a flexible schedule (including weekend shift work)