• Interrogate internal and external systems to gather information to validate Know Your Customer (KYC) details, ensuring customer records are accurately maintained and are up to date within defined SLAs.
• Prompt escalation of suspicious transactions/ profile.
• Work closely with the Team Leader and the wider Team to deliver exceptional performance.
• Work with and take on any feedback provided by the Quality team to ensure that all tasks completed are to a high standard.
• Balance different viewpoints and customer / client insight with policies to reach the right customer outcome that is within the best interest of the Bank to create customer advocacy.
• Exercise own judgement within the clearly defined parameters of the process to analyze factual customer information against a variety of sources.
• Document discrepancies, where appropriate, for further investigation and repair following defined processes.
  

  Eligibility

  • Minimum 0-1 year of experience in Know your customer, Customer due diligence & Customer identification program (KYC/CDD/EDD/CIP)
  • Working knowledge in US/UK regulatory policies
  • Excellent English writing, reading and speaking skill.
  • Good analytical and problem-solving skills.
  • Proven ability to deal with highly personal, confidential information.
  • Experience in financial services transaction data analysis

Important Note While Applying For Jobs:

Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.